On Thursday, many people complained on social media that they couldn’t use Airtel’s mobile and broadband services. A website called Downdetector.in showed that over 2,800 people reported the issue around 10:30 AM. Because of this problem, Airtel users were unable to make calls or use the internet.
Users shared their frustrations on X, saying their Airtel devices showed ‘No Network’ for a long time. One person from Gujarat wrote, “Airtel Broadband & Mobile Services Are All Down! Everything is gone!” Others were confused and asked if Airtel was down since their Wi-Fi and mobile data stopped working.
Airtel replied to one of the complaints, saying, “Don’t worry, we can help! Please share your Airtel number in a direct message so we can check on this for you.”
In a separate issue, the Indian Railway Catering and Tourism Corporation (IRCTC), which handles online train ticketing, also faced problems on Thursday. People couldn’t access its website or mobile app. IRCTC said the outage was due to maintenance work and advised users to try again later.
This is the second time this month that IRCTC has had problems, worrying regular users. They suggested that if you need to cancel a ticket, you can either call customer care or email their details to get help.
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